Responsible Gaming

Gambling Should Be Entertainment

At Mystake, we believe that gambling should only ever be a form of entertainment, not a way to earn money or solve financial problems. It's important to understand that casino games are games of chance with a built-in house edge. Always gamble with money you can afford to lose, and never chase losses or bet more than you can comfortably manage.

Age Verification

You must be at least 18 years of age or the legal gambling age in your jurisdiction to use Mystake. We take age verification seriously and reserve the right to request proof of identity. If you are under the legal age in your country, please do not attempt to register or gamble.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please be aware of these warning signs:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to recover lost money
• Hiding gambling activity from family, friends, or partners
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or getting into debt to fund gambling
• Neglecting work, education, relationships, or other responsibilities
• Failed attempts to cut down or stop gambling
• Lying about the extent of your gambling activity
• Loss of interest in hobbies and activities you once enjoyed

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Safer Gambling Features

Mystake provides several tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose
• Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your Mystake account if you feel your gambling is becoming problematic
• Session Timers: Set time limits for your gaming sessions
• Account Closure: Close your account at any time if you wish to stop gambling

We encourage you to use these tools to maintain control over your gambling activity.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:

United Kingdom

• GamCare: Free, confidential support for problem gamblers and their families
  www.gamcare.org.uk | Telephone: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for Great Britain
  www.gamstop.co.uk
• Gamblers Anonymous: Free peer support meetings
  www.gamblersanonymous.org.uk

Australia

• Gambling Help Online: Free counselling and support services
  www.gamblinghelponline.org.au | 1800 858 858

Canada

• Responsible Gambling Council: Evidence-based resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling: Confidential helpline and resources
  www.ncpgambling.org | 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling
  www.bzga.de

Need Help?

If you or someone close to you is experiencing problems with gambling, please don't hesitate to reach out to one of the support organisations listed above. Remember, seeking help is a sign of strength, not weakness. Professional support is available, and recovery is possible.

Contact a helpline today if you need immediate assistance.